> ## Documentation Index
> Fetch the complete documentation index at: https://docs.noimosai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Why Does the Wrong App Account Open During Authorization?

> Troubleshoot cases where authorization opens a different account than the one you want to connect.

## Short Answer

Authorization uses the app account that is already signed in on the same browser.
To connect the correct account, sign in to that account first, then start `Connect` from NoimosAI.

## What to Try

1. In the same browser where NoimosAI is open, open the app you want to connect.

<img src="https://mintcdn.com/agoslabstechnologiesfzco/kmCY6z44H9kpgjR6/public/help-center/faq/integrations/open-app-in-same-browser.png?fit=max&auto=format&n=kmCY6z44H9kpgjR6&q=85&s=828c76ce19ea8253a09e502ac138a43e" alt="Open the target app in the same browser as NoimosAI" style={{ border: '1px solid #e5e7eb', borderRadius: '8px', marginBottom: '1rem' }} width="2880" height="1552" data-path="public/help-center/faq/integrations/open-app-in-same-browser.png" />

2. Sign in to the exact app account you want to link.

<img src="https://mintcdn.com/agoslabstechnologiesfzco/kmCY6z44H9kpgjR6/public/help-center/faq/integrations/sign-in-target-account.png?fit=max&auto=format&n=kmCY6z44H9kpgjR6&q=85&s=e1b285e21abc494f7046089523b8d6bd" alt="Sign in to the exact app account you want to connect" style={{ border: '1px solid #e5e7eb', borderRadius: '8px', marginBottom: '1rem' }} width="1600" height="868" data-path="public/help-center/faq/integrations/sign-in-target-account.png" />

3. Go back to NoimosAI and click `Connect` for that app.

<img src="https://mintcdn.com/agoslabstechnologiesfzco/ZiTDKpFl9RvrDXUc/public/help-center/faq/integrations/start-app-connection-from-integrations-screen-v2.png?fit=max&auto=format&n=ZiTDKpFl9RvrDXUc&q=85&s=505f6cfa2cb23e1c8596455a1e2ed511" alt="Start app connection from integrations screen" style={{ border: '1px solid #e5e7eb', borderRadius: '8px', marginBottom: '1.5rem' }} width="2880" height="1554" data-path="public/help-center/faq/integrations/start-app-connection-from-integrations-screen-v2.png" />

4. Complete the redirect authorization flow for that signed-in account.

<img src="https://mintcdn.com/agoslabstechnologiesfzco/Akti8JrQwF6FniPF/public/help-center/arcade/workspace/integrate-apps/step-09.png?fit=max&auto=format&n=Akti8JrQwF6FniPF&q=85&s=0f1438850991ed2d5d83e7b274ac27ee" alt="Complete redirected authorization flow for the signed-in app account" style={{ border: '1px solid #e5e7eb', borderRadius: '8px', marginBottom: '1.5rem' }} width="2880" height="1556" data-path="public/help-center/arcade/workspace/integrate-apps/step-09.png" />

## If the Problem Continues

Send support:

* App/provider name
* Team and Workspace name
* The account you intended to connect
* Screenshot of the authorization screen that opened

## Related

* [Integrate Apps](/help-center/workspace/integrate-apps)
* [How Can I Contact Support?](/help-center/faq/support/how-can-i-contact-support)
