> ## Documentation Index > Fetch the complete documentation index at: https://docs.noimosai.com/llms.txt > Use this file to discover all available pages before exploring further. # Why Was I Charged After Canceling During the Free Trial? > Understand what to do if you were billed after trial cancellation. ## Short Answer First verify the billing event, then send support the required details for investigation. ## What to Check 1. Open `Team -> Billing -> History` and confirm the charge date/amount. Billing history screen for charge date and amount verification 2. Open `Team -> Billing -> Usage` and confirm cancellation status. Billing usage view to confirm cancellation status 3. Collect cancellation timestamp and invoice/screenshot evidence. Download invoice and collect billing evidence ## Send This to Support * Account email * Team name * Charge date, amount, and currency * Cancellation operation date/time * Invoice link or screenshot This allows support to trace the billing timeline accurately. ## Related * [How Can I Contact Support?](/help-center/faq/support/how-can-i-contact-support) * [How Do I Check Duplicate Charge or Subscription?](/help-center/faq/plans-billing-credits/how-do-i-check-duplicate-charge-or-subscription)