> ## Documentation Index
> Fetch the complete documentation index at: https://docs.noimosai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How Do I Check Duplicate Charge or Subscription?

> Check billing history when duplicate charge is suspected.

## Short Answer

Use `Team -> Billing -> History` to compare each charge event by date, amount, billing reason, and invoice.

## How to Verify

1. Open Billing History and sort charges by date.

<img src="https://mintcdn.com/agoslabstechnologiesfzco/dv4wqk6EXKIBh0RT/public/help-center/plans-and-billing/payment-history-list.png?fit=max&auto=format&n=dv4wqk6EXKIBh0RT&q=85&s=c8ac1a7dd837adc90d16bdd0f9d5d7c3" alt="Payment history list showing charge events" style={{ border: '1px solid #e5e7eb', borderRadius: '8px', marginBottom: '1rem' }} width="2880" height="1556" data-path="public/help-center/plans-and-billing/payment-history-list.png" />

2. Check whether each event is renewal, plan change, or one-time top-up.

3. Identify possible duplicates with same amount and close timestamps.

4. Download invoices/receipts for evidence.

<img src="https://mintcdn.com/agoslabstechnologiesfzco/dv4wqk6EXKIBh0RT/public/help-center/plans-and-billing/payment-history-download.png?fit=max&auto=format&n=dv4wqk6EXKIBh0RT&q=85&s=bead590950a4cba0d1984f58fcb06f02" alt="Download invoice action in billing history" style={{ border: '1px solid #e5e7eb', borderRadius: '8px', marginBottom: '1.5rem' }} width="2880" height="1556" data-path="public/help-center/plans-and-billing/payment-history-download.png" />

## Send to Support

Provide:

* Suspected duplicate invoice IDs
* Charge timestamps
* Amount/currency
* Team name and account email

## Related

* [How Can I Contact Support?](/help-center/faq/support/how-can-i-contact-support)
