> ## Documentation Index > Fetch the complete documentation index at: https://docs.noimosai.com/llms.txt > Use this file to discover all available pages before exploring further. # Why Isn't My Payment Information Displayed? > Explains billing permissions and what to check when a team's payment information is not displayed. ## Key point Sensitive billing details, including registered payment methods and payment history, are visible only to team `Admins`. If you are signed in as a `Member` or `Guest`, the screen may say `No payment method` or show an empty payment history even when a payment method is registered. This does not mean that the payment method was deleted. ## What to check 1. Select the team whose payment information you want to view. Select the correct team and open Team Settings 2. Open `Team settings -> Members` and check your team role. Billing access permissions for Admin, Member, and Guest roles 3. If you are a `Member` or `Guest`, ask a team `Admin` to review or update the payment information. ## If you are an Admin Confirm that you selected the correct team, then reload the page. If the information is still missing, contact support with the team name and a screenshot of the billing screen. ## Related * [Add and edit team members](/help-center/team/add-and-edit-team-members) * [Check and download payment history](/help-center/plans-and-billing/check-and-download-payment-history) * [How can I contact support?](/help-center/faq/support/how-can-i-contact-support)