> ## Documentation Index
> Fetch the complete documentation index at: https://docs.noimosai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# What Information Should I Include in a Bug Report?

> Sharing issue details helps support investigate smoothly.

## Short Answer

For faster support, it helps to share clear details about the bug or issue you encountered.

## Required Information

* Team name and Workspace name
* Feature/screen where the issue happened
* Expected result and actual result
* Exact steps to reproduce
* Frequency (always/sometimes/once)
* Occurrence time (include timezone)
* Related account name (SNS/app account)
* Relevant IDs if available (Run ID, Trigger ID, Billing invoice ID)
* Screenshot or short screen recording

<img src="https://mintcdn.com/agoslabstechnologiesfzco/dv4wqk6EXKIBh0RT/public/help-center/customer-support/review-and-send.png?fit=max&auto=format&n=dv4wqk6EXKIBh0RT&q=85&s=5500792697a639a71565356ecd85da82" alt="Review and send step in support form" style={{ border: '1px solid #e5e7eb', borderRadius: '8px', marginBottom: '1.5rem' }} width="2880" height="1556" data-path="public/help-center/customer-support/review-and-send.png" />

## Copy Template

```text theme={null}
Team / Workspace:
Feature:
Expected behavior:
Actual behavior:
Reproduction steps:
Frequency:
Occurred at:
Affected account:
Related ID (Run/Invoice/etc.):
Attachments:
```

## Related

* [How Can I Contact Support?](/help-center/faq/support/how-can-i-contact-support)