> ## Documentation Index
> Fetch the complete documentation index at: https://docs.noimosai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Why Does Connected Account Count Not Match?

> Troubleshoot mismatches in connected account counts.

## Short Answer

Most mismatches happen because accounts were removed in one scope but still remain in another.
Check both Team-level and Workspace-level integrations.

## Where to Check

1. `Team Settings -> Integrations`

<img src="https://mintcdn.com/agoslabstechnologiesfzco/LDZN9knKW8aRsRmG/public/help-center/arcade/team-settings/integrate-apps/step-04.png?fit=max&auto=format&n=LDZN9knKW8aRsRmG&q=85&s=8bdd96a2886dd2e5ff1902bb80548fe8" alt="Team-level integrations screen" style={{ border: '1px solid #e5e7eb', borderRadius: '8px', marginBottom: '1rem' }} width="2880" height="1552" data-path="public/help-center/arcade/team-settings/integrate-apps/step-04.png" />

2. `Workspace -> Settings -> Basic information -> Integrations`

<img src="https://mintcdn.com/agoslabstechnologiesfzco/Akti8JrQwF6FniPF/public/help-center/arcade/workspace/integrate-apps/step-04.png?fit=max&auto=format&n=Akti8JrQwF6FniPF&q=85&s=72e9496d815dadd7d0769b774adb9462" alt="Workspace-level integrations screen" style={{ border: '1px solid #e5e7eb', borderRadius: '8px', marginBottom: '1.5rem' }} width="2880" height="1556" data-path="public/help-center/arcade/workspace/integrate-apps/step-04.png" />

## Fix Checklist

* Remove unused accounts at Team scope.
* Remove unused assignments at Workspace scope.
* Reconnect accounts that show reauthorization prompts.
* Reload the app and recheck counts.

## If It Still Does Not Match

Contact support with:

* Team name and Workspace name
* Target provider/account name
* Screenshot of both integration screens
* Approximate timestamp of the issue

## Related

* [How Can I Contact Support?](/help-center/faq/support/how-can-i-contact-support)