> ## Documentation Index
> Fetch the complete documentation index at: https://docs.noimosai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Knowledge Base Basics

> Understand what Knowledge Base is, when to use it, and how each tab supports grounded output quality.

## What Knowledge Base Is

Knowledge Base is the workspace source-of-truth layer.
It stores the reference information agents should rely on when generating outputs, such as brand facts, approved URLs, files, and messaging guides.

## When to Use It

Use the following cases to decide when this is appropriate.

* You want outputs to follow approved brand and product facts.
* You need to reduce prompt repetition for recurring tasks.
* You are updating messaging, positioning, or source materials before new campaigns.

## Where to Find It

Use the following path to open this area.

* `Workspace -> Knowledge Base`
* Tabs: `General`, `Posts`, `Guides`, `Integrations`

<img src="https://mintcdn.com/agoslabstechnologiesfzco/Vgxow2DADj69mrXO/public/help-center/knowledge-base/knowledge-base-basics-overview.png?fit=max&auto=format&n=Vgxow2DADj69mrXO&q=85&s=ff5b5d4c71820d02e33aaa14b2887aa7" alt="Knowledge Base screen with General, Posts, Guides, and Integrations tabs" style={{ border: '1px solid #e5e7eb', borderRadius: '8px', marginBottom: '1.5rem' }} width="2880" height="1552" data-path="public/help-center/knowledge-base/knowledge-base-basics-overview.png" />

## What Each Tab Does

Use the list below to understand the role of each tab.

1. `General`: Create and maintain custom datasets (text, URL, media, file) used as reusable references.
2. `Posts`: Review post data from connected channels that informs style and context.
3. `Guides`: Define brand identity, voice and tone, key messaging, and audience guidance.
4. `Integrations`: Confirm which connected accounts are available as data sources in this workspace.

## Scope and Responsibility

Use this scope definition to avoid setting changes in the wrong place.

* Knowledge Base is managed per workspace, not globally for the entire team.
* Agents use this context autonomously during execution.
* People decide what information is authoritative, current, and safe to keep.

## Related

Use these related pages for deeper guidance.

* [Add, Edit, and Delete Datasets](/help-center/knowledge-base/add-edit-and-delete-datasets)
* [Edit Guides](/help-center/knowledge-base/edit-guides)
* [Memory Basics](/help-center/memory/memory-basics)