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Short Answer

For faster support, it helps to share clear details about the bug or issue you encountered.

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Required Information

  • Team name and Workspace name
  • Feature/screen where the issue happened
  • Expected result and actual result
  • Exact steps to reproduce
  • Frequency (always/sometimes/once)
  • Occurrence time (include timezone)
  • Related account name (SNS/app account)
  • Relevant IDs if available (Run ID, Trigger ID, Billing invoice ID)
  • Screenshot or short screen recording
Review and send step in support form

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Copy Template

Team / Workspace:
Feature:
Expected behavior:
Actual behavior:
Reproduction steps:
Frequency:
Occurred at:
Affected account:
Related ID (Run/Invoice/etc.):
Attachments: